The launch of Surface Duo is a large scale public beta test, and I applaud Microsoft for it.

We’ve known about the Surface Duo for quite some time, but Microsoft has finally made it “official”. However, rather than an actual product launch, it feels much more like a beta programme.

That is necessary to a large extend, as the foldable phone category is very young. We’ve seen many companies try different ways and we clearly haven’t settled yet on THE foldable form factor.

In the case of the Surface Duo, we are looking at two independent screens rather than a foldable screen as we’ve seen in the Galaxy Fold phones. Microsoft has some good ideas, that it has showcased, of how this is better for the user, but we’re clearly not there yet.

I don’t want to take anything away from the product, though, because it looks really well designed and thought through, and I for one am really excited, but clearly this is a .5 version. Rather than just refining it in the labs, Microsoft will allow consumers to play with it and shape the future development, I can only imagine.

Firstly, there is the hardware. It is beautifully designed with what appears to be a great working hinge, which will be important to make this work well. However, it has last year’s processor, doesn’t ship with 5G, it has incredibly large bezels, and it has a small battery. These are big “flaws” for a device that comes in at 1.400 USD and are really a result of having been in development for a long time (apparently, the hardware has been ready for some time).

Then there is the software. Microsoft is launching this with an adapted version of Android. The two-screen UI allows for apps to take up both screens, but divide the app in panes. Microsoft will have its apps ready, but developers will need to time to play with this new paradigm (if they will actually adapt their app to take advantage of the capability). Launching it early and letting people and developers play with it, is of course a great thing for the development of this new product category.

Lastly, it is only launching this phone in the US, which again indicates they want the roll-out to be small for now, so they can gather feedback. It’s not yet about market share or revenue.

As a researcher that helps companies in product development, I can only imagine what a luxurious situation this is for the product team. Microsoft does well financially and can afford to do this. They will learn a lot and it will help them building the next version. I am very excited to see this.

Source (The Verge): [Microsoft’s Surface Duo arrives on September 10th for $1.399] (https://www.theverge.com/2020/8/12/21364633/microsoft-surface-duo-release-date-pricing-features-specs)

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